Terms of Service

This website is operated by Pawningful, a brand of QEVIRA ONE LLC, a registered U.S. company. By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

1. Use of Site

You must be at least 18 years old or have permission from a parent or legal guardian to use this website.

You agree not to use this site for any unlawful purpose, fraudulent activity, or to upload viruses, malware, or other harmful content that may affect the operation of the website.

2. Personalized & Made-to-Order Products

Most products sold by Pawningful are personalized and produced after an order is placed. Because of this:

  • Orders cannot always be canceled or modified once production has begun.
  • We do not accept returns for buyer’s remorse, incorrect size selections, or personalization details submitted by the customer.
  • Slight variations in color, placement, or appearance may occur due to production processes and monitor settings.
  • Production time typically ranges from 2–7 business days depending on product type and seasonal demand.

3. Pricing & Payments

  • Prices are subject to change without prior notice.
  • Promotions and discounts may be modified or discontinued at any time.
  • Payments are processed securely through trusted third-party payment providers.
  • We do not store complete credit card information on our servers.

4. Shipping & Delivery

Please refer to our full Shipping Policy for detailed information regarding production timelines, shipping estimates, delivery methods, and carrier information.

5. Refunds & Replacements

All refunds, returns, replacements, and order issues are governed by our Refund & Returns Policy.

We proudly offer a 30-Day Defective & Incorrect Item Guarantee. If you receive a damaged, defective, misprinted, or incorrect item, we will work with you to provide a replacement or refund when eligible.

6. Intellectual Property

All designs, graphics, logos, images, product content, and website materials displayed on this website are owned by Pawningful, QEVIRA ONE LLC, or properly licensed to us.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

7. Limitation of Liability

Pawningful and QEVIRA ONE LLC shall not be liable for:

  • Delays caused by shipping carriers, customs authorities, or third-party service providers.
  • Indirect, incidental, special, or consequential damages.
  • Loss of profits, business interruption, or loss of data.
  • Any damages exceeding the purchase price of the applicable order.

8. Privacy

Your personal information is collected, used, and protected in accordance with our Privacy Policy.

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the State of Texas, United States of America, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of this website shall be subject to applicable Texas state and United States federal laws.

10. Changes to Terms

We reserve the right to update, revise, or modify these Terms of Service at any time.

Your continued use of this website following the publication of any changes constitutes acceptance of those changes.

Contact Information

Pawningful — a brand of QEVIRA ONE LLC

Email: support@pawningful.com

Phone: +1 (210) 593-3191

Support Hours:Monday – Friday, 9:00 AM – 5:00 PM PST

Registered Business Address:

5900 Balcones Drive STE 100 , Austin, TX 78731, United States

Customer Service Address:

1115 Madrid St, San Antonio, TX 78237, United States

(100% online brand — no physical store or in-store pickup)

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